How do I submit a part enquiry?

Our Product Pages – Simply search for the part number you require in our search bar, and it will take you straight to the product page. You can then fill out a simple enquiry form to swiftly receive a comprehensive quote.

Call Us – Speak directly to a dedicated Account Manager who will be able to answer any questions you have and provide you with a quote within minutes.

How long is my quote valid for?

Quotes are valid for 30 days from the day the quote is received unless stated otherwise at the time of quotation.

Do you offer global delivery?

Unless otherwise specified, we will ship your order via UPS (United Parcel Service). We can also ship via Fedex, DHL, TNT or USPS (US Postal Service). We can also use your account number.

How long will it take for my part to arrive?

We understand the importance of speed in a critical breakdown situation so, wherever possible, we strive to dispatch parts on the same day as an order is placed. However, each case is dealt with on an individual basis and factors such as the condition of the part or where it is being sourced from, can affect the speed in which we can operate.

What our customers say about us:

kensley：Nice supplier and genuine product and good,thoughtful service, thanks!

Jovanni： Great service. Linda was easy to communicate & understand, friendly, helpful and very professional.

Benimi：We have received the Bently Nevada with great thanks. All good and look forward to next cooperation.

Katarina： Thanks, my dear friend. It's a nice cooperation memory. We believe we can do more and more business with you. Have a shiny day!

Do you offer global delivery?

Carriers

Unless otherwise specified, we will ship your order via UPS (United Parcel Service). We can also ship via Fedex, DHL, TNT or USPS (US Postal Service). We can also use your account number.

How long will it take for my part to arrive?

We understand the importance of speed in a critical breakdown situation so, wherever possible, we strive to dispatch parts on the same day as an order is placed. However, each case is dealt with on an individual basis and factors such as the condition of the part or where it is being sourced from, can affect the speed in which we can operate.

What payment options and currencies do you accept?

We can accept payments in most major world currencies; however, we do prefer payments to be made in US dollar (USD), pound sterling (GBP) or euro (EUR), where possible. Payments made in other currencies may be subject to additional charges.

We've got you covered

We give you access to a global supply of automation parts at your fingertips, ensuring that manufacturers around the world can avoid unnecessary downtime and continue to do what they do best – making our world possible.

Full 12-month warranty on all components

Dedicated after-sales support

Same-day dispatch on 1000s of parts

All units are fully tested